Privacy Policy

1. Introduction

At The System ("we", "us", or "our"), respecting your privacy and protecting your personal data is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our web application and utilize our services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when registering or interacting with the Platform:

• Account Information: Name, email address, password, profile username, avatar, and authentication provider identifiers.
• Usage & Habit Data: User inputs, daily activity logs, quest completions, streaks, and preference settings.
• Payment & Transaction Information: When you purchase paid features or subscriptions, payment transactions are processed securely via payment processors like Razorpay and Stripe. We collect billing details, transaction IDs, payment statuses, and date of transaction. (We never store full card numbers, CVVs, or banking credentials on our servers.)
• Technical & Device Data: IP address, browser type, operating system, device identifiers, and session timestamps.

3. How We Use Your Information

We use your information for the following business and operational purposes:

• To create and manage your account and deliver core platform services.
• To process payment transactions, issue receipts, and manage active subscriptions via payment gateways.
• To calculate and render user leaderboards, achievements, and habit metrics.
• To send critical operational notifications, security alerts, and customer support updates.
• To monitor, analyze, and optimize application security, performance, and user experience.

4. Data Sharing & Third-Party Service Providers

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share data only with trusted service providers necessary to operate the Platform:

• Payment Processors (Razorpay / Stripe): Secure payment collection, fraud detection, compliance, and refund processing.
• Cloud & Database Infrastructure (Supabase / Vercel): Encrypted data storage, authentication, and web hosting.
• Legal & Compliance Obligations: If required by applicable court order, law enforcement request, or regulatory body.

5. Data Security & Storage

We implement industry-standard technical and organizational security measures, including transport layer security (HTTPS/TLS encryption), database row-level security controls, and strict authentication mechanisms to prevent unauthorized access, disclosure, or alteration of data.

6. Your Rights & Choices

Depending on your jurisdiction, you possess the following rights regarding your data:

• Access and review the personal information we hold about you.
• Request correction or updating of inaccurate data.
• Request full account and associated personal data deletion.
• Opt out of non-essential communications.

To exercise any of these rights, please reach out to us at arqon.main@gmail.com.

7. Cookies & Tracking Technologies

We use essential session tokens and cookies to keep you logged in and preserve your session state. We do not use intrusive third-party tracking cookies for targeted advertisement.

8. Contact Us

For privacy-related inquiries or data requests, contact our privacy desk: